Effective Date: January 1, 2025
Last Updated: January 1, 2025
Welcome to PowerDon ("we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website, mobile applications, charging stations, power bank rental services, and all related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, please do not use our Services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Services after any changes constitutes acceptance of the new Terms.
PowerDon provides portable charging solutions through our network of charging stations located at various venues including airports, malls, events, festivals, and other public locations. Our Services include:
We continuously work to improve and expand our Services, and we may add, modify, or discontinue features at our discretion.
To use our Services, you must be at least 18 years old or have parental consent. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
Some Services may require you to create an account. When registering, you agree to:
To rent a power bank, you must follow the instructions displayed on our charging stations or mobile application. The rental process typically involves:
Rental fees are clearly displayed at each station and in our mobile application. Charges may include:
All fees are charged to the payment method provided during rental initiation. You authorize us to charge your payment method for all applicable fees.
You agree to use the power bank only for its intended purpose of charging electronic devices. You must:
You may not:
Power banks must be returned to any PowerDon charging station within the network. The maximum rental period is typically 72 hours, after which additional fees may apply. Specific rental periods and fees are displayed at each station and in our mobile application.
To return a power bank:
Late return fees will be charged for power banks not returned within the specified timeframe. If a power bank is lost, stolen, or not returned within 7 days, you will be charged the full replacement cost(typically €50-€100) plus any accumulated rental fees.
As a user of our Services, you are responsible for:
You agree not to interfere with or disrupt the Services or servers connected to the Services, or violate any requirements, procedures, policies, or regulations of networks connected to the Services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, POWERDON SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICES.
Our total liability to you for any claims arising from or related to these Terms or the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
While our power banks are designed to be compatible with most electronic devices, we do not guarantee compatibility with all devices. You use our power banks at your own risk, and we are not responsible for any damage to your devices resulting from normal use of our Services.
You agree to indemnify, defend, and hold harmless PowerDon, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees(including reasonable attorneys' fees) arising from your use of the Services, violation of these Terms, or infringement of any rights of another party.
The Services, including all content, features, functionality, software, text, displays, images, video, audio, design, selection, and arrangement, are owned by PowerDon and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use, subject to these Terms.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content, except as expressly permitted by these Terms or with our prior written consent.
Our Services may allow you to submit, post, or transmit content such as reviews, comments, feedback, or other materials ("User Content"). You retain ownership of your User Content, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with the Services.
All User Content must comply with applicable laws and must not:
We reserve the right, but have no obligation, to monitor, review, and remove User Content that violates these Terms or is otherwise objectionable, at our sole discretion and without notice.
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, in compliance with applicable data protection laws including the General Data Protection Regulation (GDPR).
Before initiating any formal dispute resolution process, we encourage you to contact our customer support team at support@powerdon.com to resolve any issues informally. We are committed to working with you to resolve disputes in a fair and timely manner.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally shall be settled by binding arbitration in accordance with the rules of the applicable arbitration institution in the jurisdiction specified in Section 13.
You agree that any arbitration or legal proceeding shall be limited to the dispute between you and PowerDon individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.
These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Amsterdam, Netherlands, and you hereby consent to personal jurisdiction and venue therein.
If you are a consumer residing in the European Union, you may also bring proceedings in the courts of your country of residence, and nothing in these Terms affects your rights as a consumer under applicable consumer protection laws.
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately, and you must return any rented power banks.
You may terminate your account at any time by contacting our customer support. Termination does not relieve you of any obligations to pay outstanding fees or return rented equipment.
PowerDon shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and PowerDon concerning the Services and supersede all prior or contemporaneous communications and proposals.
If you have any questions about these Terms or our Services, please contact us:
PowerDon B.V.
Email: legal@powerdon.com
Customer Support: support@powerdon.com
Phone: +31 (0) 20 123 4567
Address: Luzacstraat 7A01
3038 VT Rotterdam
The Netherlands
By using PowerDon's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. These Terms are effective as of the date first written above and will remain in effect until modified or terminated in accordance with the provisions herein.